REFUND & TRANSFER POLICY

We want ticket purchasing to be as flexible as possible while allowing our logistics teams to commit resources for summit production, venue setup, and materials.

1. Transfer Policy (Free of Charge)

If you can no longer attend the summit in person, we strongly encourage transferring your ticket to a colleague or peer. Pass reassignments are free of charge and can be requested until 14 November 2026.

2. Cancellation & Refund Windows

• More than 30 days prior to event (before 21 October 2026): 100% refund less standard payment gateway processing fees.
• 15 to 30 days prior (21 October to 6 November 2026): 50% refund.
• Fewer than 14 days prior (after 7 November 2026): Non-refundable due to finalized printing, seating, and venue headcount.

3. Initiating a Refund Request

To initiate a refund, email Pelumidaniel312@gmail.com with the subject line "REFUND REQUEST - [Ticket ID]" from the email address used during purchase. Approved refunds are credited back to the original source bank account within 5–7 business days.